Introduction
At Konkan Speciality Polyproducts Pvt. Ltd. (KONSPEC), KONSPEC respects the privacy of individual/visitor and is committed to take reasonable precautions to protect information consisting of Personal information and `Sensitive Personal Data or Information’ (SPDI) (“Information”) of visitors of this KONSPEC website and comply with all legal, regulatory and/or contractual obligations related to privacy. KONSPEC has adopted the “Privacy by Default” principles in its approach to data privacy i.e. privacy of data and information is upheld first by default.
This policy covers the processing, storage and access to Information as required under lawful and/or contractual activities with KONSPEC or otherwise required in the normal course of business. It describes KONSPEC’s policies and procedures on the collection, usage and disclosure of Information provided/received by natural persons and meets the requirements established under:
- The Information Technology Act, 2000 – Section 43A;
- The Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Information) Rules, 2011.
Scope
This policy applies to all visitors of KONSPEC’s website.
Summary of Key Points
- Where your consent is required, we will obtain your permission before (i) sending you news and promotional material about Konspec; (ii) accessing information stored on your device relating to your use of, and engagement with, Services and Software and (iii) analyzing your content. You can withdraw your consent to such activities at any time.
- This policy explains when we process personal information for our legitimate interests. You can ask us to stop processing this information. Learn more about your rights and how you can exercise them.
- We use your personal information to enable you to register with Konspec and to provide you with our Services and Software, and other products or services that you request.
- We may provide interactive features that engage with social media sites, such as LinkedIn, Twitter, Facebook, etc. If you use these features, these sites may opt to send us personal information about you.
- We use cookies and other technologies to track the use of our Services and Software.
- There may be several places within Konspec’s Services and Software that allow you to post comments, upload pictures, or submit content which will be publicly available where you choose to participate in these activities. We do not disclose personal information to other companies in the Konspec family or outside, with advertising and sales partners consistent with your choices. We also do not disclose information with third parties we engage to process personal information on our behalf. We may share your information when such sharing is required by law.
Information covered by this Policy
This policy applies to Information collected and processed by KONSPEC consisting of following:
2.1 Personal information is information related to a visitor, or a combination of pieces of information that could reasonably allow him to be identified. Personal information may consist of full name, personal contact numbers, residential address, email address, gender or date of birth. While information such as date of birth in isolation may not be enough to uniquely identify the visitor, a combination of full name and date of birth may be sufficient to do so.
2.2 Sensitive personal data or information (“SPDI”) is such personal information that is collected, received, stored, transmitted or processed by KONSPEC, consisting of:
- Password;
- Financial information such as bank account or credit card or debit card or other payment instrument details;
- Any detail relating to the above personal information categories as provided to KONSPEC for providing service; and
- Any of the information received under above personal information categories by KONSPEC for processing, stored or processed under lawful contract or otherwise.
Please note that any information that is freely available or accessible in public domain or furnished under the Right to Information Act, 2005 or any other law for the time being in force shall not be regarded as sensitive personal information.
Purpose
KONSPEC shall collect and use Information for legitimate business purposes in order:
- that a visitor may download product information, order products and take advantage of certain other features of KONSPEC’s website;
- to provide information or interactive services through this website, to the visitor’s e-mail address or, where the visitor wishes it to be sent by post, to the visitor’s postal address;
- to seek the visitor’s feedback or to contact the visitor in relation to the services offered on KONSPEC’s website;
- to process orders or applications submitted by the visitor;
- to administer or otherwise carry out KONSPEC’s obligations in relation to any agreement that the visitor may have with KONSPEC;
- to anticipate and resolve problems with any goods or services supplied to the visitor;
- to create products or services that may meet the visitor’s needs;
- to process and respond to requests, improve KONSPEC’s operations, and communicate with visitor/s about KONSPEC’s products, services and businesses; and
- to allow the visitor to subscribe to KONSPEC’s news alerts.
Collection of Information
Only minimum Information required to meet the purposes mentioned in this policy shall be collected from the visitor/s. Neither KONSPEC nor its representatives shall be responsible for the authenticity of such Information provided by the visitor/s. As normal business practice, KONSPEC may collect Information in order to enable the secure online authentication, interaction and transaction with natural persons. This may include the installation of cookies and the collection of other session data.
Access, Correction of Information and withdrawal of consent
Any modifications / corrections required to the Information can be carried out on the website. In the event the visitor is unable to do so due to lack of functionality in KONSPEC’s website and / or the visitor wants to withdraw his / her consent to provide SPDI, he / she may contact the Grievance officer, the details whereof are provided in clause 8 of this policy.
Retention, Processing and storage of Information:
6.1 KONSPEC shall retain Information for only as long as necessary to meet legal or regulatory requirements or for legitimate business purposes as mentioned in this policy.
6.2 KONSPEC has implemented required security practices and standards in line with the global standards and have a comprehensive documented information security program and policy in place, which contains managerial, technical, operational and physical security control measures that commensurate with the information assets being protected with KONSPEC’s nature of business. It is being reviewed periodically to keep pace with business, technology and regulatory changes.
Disclosure of Information
7.1 KONSPEC shall not use or disclose Information for purposes other than as mentioned in this policy, except with the consent of visitor providing such Information or as required by law. However, KONSPEC may be legally required to disclose the Information in the following cases:
- Where the disclosure is necessary for compliance of a legal obligation;
- Where mandated under the law by government agencies to disclose such Information.
7.2 Where necessary, KONSPEC may disclose Information to business partners or third parties during the normal course of business for the purposes mentioned in this policy. In such cases, KONSPEC will only share Information related data when KONSPEC is assured that:
- The Information is processed legitimately and appropriately by the business partner or third party in line with the established consent or in line with legal requirements.
- The business partner or third party has adopted a reasonable and equivalent level of security practices and procedures to ensure security of the Information shared.
- Feedback or Concern
For feedback or concerns, if any, kindly contact us at:
Email Id: itsupport[at]konspec[dot]com